Computer help in three simple steps
You don’t need to understand computers.
Tell us what’s happening, and we’ll help you
live online, step by step, in your own language.
-
Tell us what you need
Contact us and describe the problem in your own
words. Is your computer slow? Do you see a strange
message? Or do you need help choosing a product?
Simply tell us. -
We explain the next step
We listen and explain how we can help.
We discuss what’s included and any cost before
you decide to go ahead. If anything needs setting
up, we guide you through it. -
Get live help online
Stay comfortably at home while we help you
work through the problem. We explain each step
in everyday words, at your pace.
You can ask questions whenever you need to.
Buying a product? We help you get started.
Choose the product you need, or ask us for advice.
Each offer explains what’s included.
If installation assistance is included, we’ll
arrange the next steps with you after your purchase.
Not sure where to start?
That’s perfectly fine. You don’t need to know
what’s wrong before contacting us.
Tell us what you see, and we’ll take it from there.
